Shipping policy
1. Digital Products Only
Shoperrest Hair Academy exclusively sells digital programmes and products. We do not sell or ship any physical goods. Therefore, no shipping, postage, or delivery charges apply to any purchase made through our Shopify store.
2. How You Receive Your Purchase
Upon successful payment, your programme will be delivered digitally in one or more of the following ways:
- A confirmation email containing your access link or login details will be sent to the email address provided at checkout
- Access to your programme content will be available immediately or within 24 hours of your purchase being confirmed
- All modules, worksheets, recipe cards, tracking sheets, and bonus materials are accessible online through your account
Please ensure you enter a valid and active email address at checkout, as this is how your access will be delivered.
3. Check Your Spam Folder
If you do not receive your confirmation and access email within 24 hours of purchase, please check your spam or junk mail folder before contacting us. Emails from Shoperrest Hair Academy may occasionally be filtered by your email provider.
4. Delivery Issues
If you have not received access to your programme within 24 hours of purchase and it is not in your spam folder, please contact us at:
Email: shoperrest.info@gmail.com Subject line: Access Issue — Split End Rescue
Please include your order number (found in your Shopify confirmation email) and the email address used at checkout. We will resolve any access issues as quickly as possible, typically within 1 business day.
5. Device and Technical Requirements
Our digital programme content can be accessed on most modern devices including smartphones, tablets, laptops, and desktop computers. You are responsible for ensuring you have a compatible device and a stable internet connection to access your content. Shoperrest Hair Academy is not responsible for any technical issues on your end that prevent access.
6. No International Shipping Restrictions
As all of our products are digital, they are available to customers worldwide with no shipping restrictions or additional international delivery charges.
7. Changes to This Policy
Shoperrest Hair Academy reserves the right to update this Shipping Policy at any time. Any changes will be posted on this page with an updated date. Your continued use of our Shopify store following any changes constitutes acceptance of the revised policy.
Contact Us Shoperrest Hair Academy Email: shoperrest.info@gmail.com